Legal
How we handle the information you share with us.
We collect the details you submit through our enquiry, quote, audit, assessment and booking forms, including your name, email address, phone number, business details and project requirements. Client portal accounts also store account and project records.
Your information is used to respond to enquiries, prepare quotes and proposals, deliver agreed services, manage projects, provide support and keep records for legitimate business purposes.
We process personal data on the basis of your consent, the performance of a contract, or our legitimate interests in operating and improving our services.
We do not sell your personal data. We share information only with the service providers required to operate our website, hosting, email and payment infrastructure, and only to the extent necessary.
Enquiry records are retained while they remain commercially relevant. Client and project records are retained for as long as required to fulfil contractual and legal obligations.
You may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. Contact us using the details below to make a request.
Data is stored on secure, access-controlled infrastructure. Client portal records are protected by authentication and row-level access rules so clients only see their own information.
For any privacy request, contact FS Digital Solution at our published email address.